In the intricate web of healthcare finance, Billing and Collections serve as the backbone, ensuring smooth, secure, and efficient transactions. Our specialized service takes the entire financial workflow into account, from the moment an invoice is generated to the finalization of secure payment processing.
Key Features:
- Automated Invoicing: By automating the invoicing process, we significantly reduce human error and speed up the billing cycle, leading to faster reimbursements.
- Secure Transactions: Employing state-of-the-art security measures, we ensure that all financial transactions meet the highest standards of data protection.
- Tailored Payment Plans: Recognizing that every patient’s financial situation is different, we offer customizable payment plans to facilitate easier settlements.
- Account Reconciliation: Our system automatically reconciles account balances, providing an accurate and real-time overview of your financial status.
- Debt Recovery: For overdue payments, our skilled collections team employs diplomatic but effective strategies to recover owed amounts, thereby improving your revenue flow.
- Regulatory Adherence: We ensure that all billing and collections processes are compliant with industry regulations, reducing the risk of legal complications.
By leveraging our Billing and Collections service, you’re not merely outsourcing a function; you’re partnering with experts dedicated to optimizing your financial health, allowing you to focus on what you do best—providing exceptional healthcare services.
Patient Responsibility
The financial aspects of healthcare can be a labyrinth for many patients. OHCS’s Patient Responsibility Collections service is designed to clear the haze. From the moment a bill is issued to its final payment, we offer a structured, transparent pathway for patients to fulfill their financial obligations.
Key Features:
- Direct Collections: OHCS communicates directly with patients or guarantors through letters and phone calls, actively pursuing collections for your facility.
- Payment Tracking: We meticulously track all patient payments, providing an up-to-date accounting of what remains to be collected both from patients/guarantors and insurance companies.
- Proof of Collections: Our service maintains concrete records, showing tangible proof of deductible and copay collections and attempts, keeping you audit-ready.
- Monthly Reports: OHCS furnishes comprehensive monthly reports that reveal patient balances and the progress made towards collections, allowing for strategic planning and adjustments.
- Payment Plan Management: We also manage payment plans for your patients based on terms that you approve, taking the burden off your shoulders while ensuring financial commitments are met.
Choosing OHCS’s Patient Responsibility services means more than ensuring patient education; it means creating an efficient operational system where both providers and patients are cognizant of their financial roles. This clarity reduces misunderstandings and sets the stage for a smoother, more accountable healthcare experience for everyone involved.
